We are thrilled to announce that HR Solutions has been awarded the Feefo Platinum Trusted Service Award 2025! This independent seal of excellence is given to businesses that consistently deliver a world-class customer experience – and we couldn’t be prouder to have achieved this for the second consecutive year.
Before reaching Platinum status, we proudly held the Feefo Gold Trusted Service Award for three years in a row. Platinum recognition is reserved for businesses that have maintained Gold standard for three consecutive years – a testament to our commitment to outstanding service. To achieve Gold, businesses must collect at least 50 verified reviews with a Feefo service rating of 4.5 or higher within the previous year.
Why This Award Matters
The Feefo Trusted Service Awards were established in 2014 to recognise businesses that go above and beyond in delivering exceptional customer experiences. What makes these awards so special is that they are based purely on genuine customer feedback. There are no judges, no panels – just real opinions from real clients. It’s a true reflection of how well we’re serving the businesses that trust us.
A Big Thank You to Our Team
Sue Watson, our Operations Director expressed how much this achievement means to us:
“Receiving the Platinum Trusted Service Award from Feefo is a huge honour because it’s based on honest feedback from our clients. In today’s challenging economic climate, businesses need an HR partner they can truly rely on – and this award proves that we’re delivering on our promise of outstanding support. We couldn’t do this without our incredible team, who put care, expertise, and passion into every client relationship. This award belongs to them – and to our clients, who trust us to be there when they need us most.”
At HR Solutions, we know that great HR support is about more than just advice – it’s about building strong relationships and truly understanding the needs of each business we work with. Every member of our team plays a vital role in delivering the personalised, high-quality service that our clients have come to expect.
Recognition from Feefo
Tony Wheble, CEO at Feefo, congratulated this year’s winners:
“During these economically challenging times, it’s inspiring to see companies like HR Solutions consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don’t just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year’s winners sets a benchmark for customer service excellence.”
Looking Ahead to 2025
Winning this award motivates us to keep raising the bar. As we step into 2025, our commitment remains the same: to provide businesses with the best HR support possible, with a team that truly cares.
A huge thank you to our fantastic team for their dedication, and to our clients for their trust and feedback. Here’s to another year of delivering exceptional HR support!
