Conflict resolution is a topical issue in HR this month. Research by the Chartered Institute of Personnel and Development (CIPD) highlighted a disconnect between the employer’s perception of successful conflict resolution (namely grievance issues) and the employee’s perspective which falls short of this.
The report analyses data from both employers and employees to evaluate the prevalence of unhealthy conflict in UK workplaces and its impact on individuals and organisations. By examining the current landscape and latest data, the report also offers recommendations on how organisations can improve their approach to workplace conflict resolution. These include:
- Build a positive employment relations climate.
- Promote inclusive policies and practices.
- Ensure leaders treat conflict resolution as a strategic priority.
- Communicate effective reporting channels.
- Implement a framework based on early conflict resolution.
- Develop employee relations (ER) skills for people professionals.
- Train and support people managers.
We’re here to help
Outsourcing HR provides your business with the expertise needed to navigate complex employee relations and workplace conflict resolution effectively. With access to experienced professionals, you can ensure that conflict is addressed promptly and in compliance with best practices, helping to maintain a positive work environment and reduce potential disruptions.
We also offer specialised training to empower your managers:
Managing Conflict Course
Date: 3 March
Duration: ½ day
This course equips managers with the skills to quickly identify and handle conflict within their teams, promoting a proactive approach to people management and reducing the likelihood of disputes.
Get in touch with us today by calling us on 0844 324 5840 or completing one of our contact forms.
