Identify potential risks, and let us guide and support you in implementing effective strategies to mitigate and de-risk your business.
We have officially won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses nationwide that consistently deliver a world-class customer experience. Customer insights company Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive
Effective performance management is essential for any business. When it is not managed effectively, it can be detrimental to business success, for instance: • There will be lower productivity • Poor customer service • Damage the reputation of the business • Expose the company to legal risk It is vital
Here is the Hot Topic for December 2023 and an accompanying webinar will follow, which will be hosted on 11 January 2024 Introduction Is your organisation struggling to recruit? Are you struggling to find qualified candidates to fill your open positions? Or are you looking for a way to upskill
DOWNLOAD SURVEY RESULTS In our rapidly evolving economic landscape, SMEs face many challenges, from economic uncertainties and rising living costs to the ever-present need for skilled talent. Our latest 2023/24 SME Business Survey sheds light on the intricate dynamics shaping the SME sector and unveils critical insights that can guide
Menopause in the workplace: How to support your employees, will be held on Tuesday 30th January at 10am. The online seminar will promote awareness, talk about how the menopause can impact work and offer tips and guidance to business owners on how they can support their employees. Victoria Templeton, HR
Recession, cost of living, recruitment and bringing in new business are the biggest concerns from business owners, according to the results of our latest SME Business Survey. At the end of last year we launched our fourth annual business survey and will reveal the full results in an insightful seminar
In the case of Palmer vs AIMS Markets Limited, Mr Palmer applied for a role as a senior HR professional but was unsuccessful following alleged comments from the prospective employer that they wished to recruit ‘fewer white men’. Whilst he was unsuccessful in his discrimination claims, the employment tribunal decided
Coined in 2004 by a psychologist working for a holiday company, ‘Blue Monday’ rolls around every year on the third Monday in January and is often dubbed ‘the most depressing day of the year.’ Initially created as part of a marketing campaign, the concept aimed to encourage booking holidays by
Since the UK left the European Union in January 2020, there have been many developments regarding UK immigration rules, and they still continue in 2023. In this month’s Hot Topic, we will explore the changes that have already occurred in 2023 and what we can expect in the final few
Sexual harassment is unlawful and can be a criminal offence. The Equality and Human Rights Commission (EHRC) report that three-quarters of people say they have experienced some form of sexual harassment at work and the rest have witnessed harassment or supported others (Equality and Human Rights Commission, 2018, ‘Turning the
In the case of Dwight Pile-Grey vs Ministry of Defence, Mr Pile-Grey has successfully claimed direct race discrimination, harassment and victimisation against the Ministry of Defence (MoD) after his 16-year career in the Army. Following a dispute with white soldiers who doubted his identity as a soldier, culminating in accusations
As we wrap up 2023, we’re looking into the future to consider the employment developments we are likely to see in 2024. We already know that 2024 is planned to be a big year with the introduction of many new pieces of employment legislation and we share our knowledge in
As we approach 2024, the recruitment and retention of staff continue to be a top priority for businesses, as companies navigate the challenges of the current climate and candidate demands. Economic pressures and the ongoing cost-of-living crisis continue to impact both businesses and their employees. Reflecting on our 2022/23 SME
In the case of Mr J. Richardson v West Midlands Trains, Richardson was summarily dismissed following workplace pranks involving the shed skins of a tarantula and a snake. The case was dealt with as a bullying and harassment matter, however as the incident did not meet the threshold of seriousness
Are you aware of the extent to which your employment contracts can affect your organisation? In recent years we have seen a significant shift in the way in which people are employed and a more modern way of operating has materialised. Initially, this change was as a response to a
What are your predictions for 2024 and how do you see the next year going for your business? Would you like to explore the key trends and challenges that SMEs are likely to encounter over the next 12 months? Our annual SME Business Survey is back, and this time it
Case Overview In the case of Miss R Smith vs Greatwell Homes Limited, Miss Smith raised a claim against Greatwell Homes Limited for a failure to be informed of job vacancies whilst on maternity leave, as well as other important company information. This case provides insights into the legal aspects
Despite laws against age discrimination having existed for many years, it’s still an issue that persists and remains under-discussed in the world of people management. In our latest HR webinar, we turned the spotlight on the struggles faced by both younger and older workers. We explored how employers can create
October is menopause awareness month and offers the chance for the topic to be shared and discussed openly. This year’s theme for World Menopause Day on 18th October, is cardiovascular disease. The link between reproductive factors and cardiovascular disease is another important aspect of menopause that people need to be
As October marks Menopause Awareness Month, with Menopause Awareness Day taking place on 18 October 2023, its important to highlight the recent case of Ms Lynskey vs Direct Line. Ms Lynskey won the claim for disability discrimination when her employer failed to adjust its performance management system. Background to the
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